- OperatorScores55 Tech B.V.
- Established2014
- Games library10,000+ titles from 51+ providers
- PlatformSOFTSWISS
How to get in touch by email
Send your enquiry to support@mbitcasino.click with a clear subject line and a short explanation of what you need. Email is the best way to provide the details support may need to review your request. Please use the email address connected to your account where possible, as this can help the team identify your account and respond more efficiently.
For faster assistance, include your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in a message. If a screenshot contains private information that is not relevant to your request, remove or hide it before sending.
Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. If you have already contacted support, please avoid sending repeated messages about the same matter, as this may make it harder to keep your request together.
What support can help with
- Account access, account details and verification questions.
- Deposit, withdrawal and payment-related enquiries.
- Questions about bonus terms and applicable conditions.
- Technical problems, errors or difficulties using the website.
- Responsible gambling requests, including requests for help managing your play.
- Clarification about information shown in your account or on the website.
When writing about a payment, verification matter or technical problem, include any useful reference details and explain what happened, when it happened and what you have already tried. Providing accurate information helps support understand the issue and give you more relevant guidance.
